Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, and password.
• Profile information: avatar, store/garage details, and business registration numbers.
• Listing information: product details, prices, images, and descriptions.
• Location information: address, city, district, and geographic coordinates.
• Communication data: messages sent through our contact form and reviews.

2. How We Use Your Information

• To provide, maintain, and improve our marketplace platform.
• To process and display your listings to other users.
• To communicate with you about your account, listings, and platform updates.
• To respond to your inquiries and provide customer support.
• To detect, prevent, and address technical issues and fraudulent activity.

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction.
• With service providers who assist in platform operations (e.g., hosting, email delivery).
• To comply with legal obligations or protect our rights.
• In connection with a business transfer (merger, acquisition, or sale of assets).

4. Data Security

We implement reasonable security measures to protect your personal information, including encryption of passwords using bcrypt and secure session management. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to improve platform performance. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our platform may contain links to third-party websites or services (e.g., Google Maps). We are not responsible for the privacy practices of these third parties.

8. Your Rights

You have the right to:

• Access and update your personal information through your account settings.
• Request deletion of your account and personal data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@ekamathanin.online.